Shape the right solution
Clarify requirements, workflows, priorities and integration constraints before delivery starts.
Application & Functional Consultant · Application RUN · Continuous improvement
Making complex SaaS applications work, improve and stay adopted
I support the RUN and continuous improvement of complex SaaS platforms: advanced functional support, incident, problem, change and enhancement management, governance, API integrations, testing, documentation, training and adoption.
My experience combines more than ten years of application operations across SaaS CAT/TMS platforms, deep knowledge of workflows and XLIFF/XML flows, and recent hands-on work in application integration and functional product development.
Available for a permanent role or contract · Paris region · Hybrid or remote
10+ yearsof application RUN and operations
1,000+users supported
20+countries and entities
RUN + continuous improvementsupport, enhancements, integration and adoption
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Turning complexity into adopted solutions
Make implementation work
Coordinate functional design, APIs, data, testing and delivery to turn complex needs into usable solutions.
Turn rollout into adoption
Make change stick through training, expert support, documentation and continuous improvement.
Positioning
Where I fit
Solution Consulting ·SaaS Implementation & Professional Services ·Functional Delivery ·Customer Enablement ·Application Management ·Digital Transformation
Experience in practice
Concrete evidence from international environments
SaaS platform deployment & adoption
Ownership, governance and continuous improvement of XTM and Phrase platforms for 1,000+ users across 20+ countries and entities.
Functional solutions & integrations
API integrations between XTM/Phrase and a proprietary TMS, from specification and testing through delivery, with Product, QA, business-process and pre-sales teams.