Shape the right solution
Clarify requirements, workflows, priorities and integration constraints before delivery starts.
I help organisations turn complex business workflows into workable SaaS solutions,
from discovery and functional design to integration, rollout, training and expert support.
My background combines international SaaS platform ownership, API integrations, localization technology and practical automation.
Clarify requirements, workflows, priorities and integration constraints before delivery starts.
Coordinate functional design, APIs, data, testing and delivery to turn complex needs into usable solutions.
Make change stick through training, expert support, documentation and continuous improvement.
Solution Consulting · SaaS Implementation & Professional Services · Functional Delivery · Customer Enablement · Application Management · Digital Transformation
Ownership, governance and continuous improvement of XTM and Phrase platforms for 1,000+ users across 20+ countries and entities.
API integrations between XTM/Phrase and a proprietary TMS, from specification and testing through delivery, with Product, QA, business-process and pre-sales teams.
A practical example of structured automation, traceability and human-governed AI in a business workflow.
Read the case study