Application RUN & service delivery
Incidents, problems, changes, enhancements, L2 support, L3 escalation and service continuity
Experience & expertise
Application RUN, functional consulting and continuous improvement
Senior application and functional consultant with 25+ years of experience across localization technology and international B2B SaaS environments. I work across application RUN, advanced functional support, incidents, problems, changes and enhancements, governance, API integrations, testing, documentation, training and adoption.
Available nowPermanent role or contractParis regionHybrid or fully remote
Areas of expertise
RUN, functional solutions and adoption
Continuous improvement & functional solutions
Needs, requirements, standardisation, workflows, testing, validation and improved usage
SaaS platforms & governance
XTM, Phrase, lifecycle, roles, permissions, documentation, vendors and SLAs
Application & API integration
REST APIs, Postman, Swagger, XLIFF/XML, flows, file processing and validation
Adoption, training & change
Support enablement, training, coaching, documentation, change support and adoption
Career
Professional experience
2020 — March 2026
AcoladProduct Manager — Product development · 2025–March 2026Concurrent responsibility alongside the CAT Tools Product Owner role. Leading integrations and product improvements with two developers.−
- Led API integrations between XTM/Phrase and the proprietary TMS, from specification through testing and delivery
- Managed around ten functional improvements and contributed to product initiatives around AI, XLIFF and quality
- Worked with Product, QA, business-process and pre-sales teams to turn needs into actionable solutions
Product ManagementAPIAI workflowsTesting
Product Owner — SaaS CAT/TMS platforms · 2020–March 2026Deployment, governance and continuous improvement of XTM and Phrase for 1,000+ users across 20+ countries and entities.+
- Gathered needs, prioritised improvements and worked directly with SaaS vendors on capabilities and roadmaps
- Governed platforms, standardised processes and maintained complete documentation
- Provided domain expertise for users, support, technical escalations, demonstrations and RFPs
2015 — 2020
AmplexorTMS consultant & trainer / business processesConsulting, XTM configuration, workflow optimisation, migrations and technology adoption.+
- Designed and delivered international training, both onsite and remotely
- Across 2015–2026: 1,000+ internal users, 500 client-side users and 20 organisations supported
2009 — 2015
EuroscriptProject Manager — Translation & localizationInternational multilingual project management, customer interface and quality-cost-time optimisation.+
- Managed multilingual project lifecycles in a multi-site international environment
- Specialised in life sciences and medical devices
1999 — 2009
Syselog / EurodocSenior translator / reviewerTranslation, localization, quality, CAT tool rollout and partner training.+
- Technical translation and interface localization, including Android
- Contributed to quality procedures and tool adoption
Today
Recent RUN/BUILD work and AI-assisted practice
Since April 2026, I have been developing hands-on practice with generative AI and AI-assisted development through structured personal projects. Industry Intelligence illustrates functional design, automation, documentation, testing and validation, with a constant focus on traceability and human decision-making.
Interpersonal skills
Collaboration & leadership
Strategic product thinkingCross-functional leadershipStakeholder managementContract managementSLA governanceConflict resolutionOperational resilienceC-level communicationChange managementTrainingConsultingInternational collaborationCuriosity and knowledge sharing
Languages
International environment
French — native
English — C2
Spanish — B2
Slovak — A2
Tools & technology
Working environment
XTM CloudPhraseTrados StudioREST APIPostmanSwaggerDatadogJiraConfluenceKollabeAgile methodXML / XLIFFRegexAI-assisted development
Education
Master’s-level studies
Applied Languages, English and Spanish, technical translation and IT — Université Blaise Pascal, 1998
Contact
Let’s discuss your needs
Available for a permanent role or contract, in the Paris region, hybrid or fully remote.